Feeling stuck, overwhelmed, or just not yourself?
Or maybe you just need space and support to figure things out.
Get professional support online with one of our highly experienced counsellors. 100% Confidential. Personalised Matching Service.
Counselling is a proven way to help you overcome anxiety, depression, and other mental health issues.
Studies show that you don’t have to do therapy in person to reap its benefits–online sessions work just as well.
So skip the traffic, parking, and waiting rooms. Join from home, work, or on the go with flexible hours to suit your schedule. That means less hassle and more energy for the work that matters.
Our registered counsellors have been supporting clients for over 25 years and can help you make changes to create a more fulfilling life. You’ll learn how to manage your thoughts, emotions, and unhelpful patterns through difficult times.
The goal? Lasting change that continues well beyond each session.
It takes courage to show up for therapy. We’ll meet you there with care that’s private, flexible, and designed to fit your life.
Starting therapy can feel daunting. Our matching process takes the pressure off by guiding you to a great fit.
We listen to what you’re dealing with and connect you with a counsellor whose experience aligns with your needs.
No long waits or confusion — most people are booked in within a week at a time that suits.
Whether you’d like to meet close to home at one of our 40+ Sydney locations or connect online, support is always close by.
Choosing the right therapist for online counselling isn’t just about credentials. It’s about
connection, depth, and a seamless digital experience that feels personal and secure.
Our team includes senior psychologists and counsellors who deliver secure video sessions,
flexible scheduling, and evidence-based tools you can use between appointments—clear,
step-by-step strategies that create lasting change.
We’ve handpicked professionals who are not only highly trained, but also genuinely care about
helping you make real progress—from the comfort and privacy of home.
We'll speak to you and help you find the best therapist for your issues (yes, we're local and real people!). We'll ask about what's going for you, you're location and availability. We'll then describe some counsellors for you to choose from.
You can get started without a referral. If you do have Mental Health care plan from your GP, you may be eligible for a Medicare rebate. Give us a call and we'll run you through the options and how it all works.
Prices vary depending on who you choose to see. Medicare Rebates and private health rebates may also apply. You can read about those in the FAQs at the bottom of this page.
Yes, numerous peer-reviewed studies show that online therapy results in similar therapeutic outcomes as those gained from face-to-face therapy for mental health challenges such as anxiety and depression.
It’s best to find an online psychologist from a reputable platform such as Associated Counsellors & Psychologists so you know you’re connecting with a registered and pre-vetted mental health professional.
Yes, Associated Counsellors & Psychologists can connect you with a suitable therapist who offers both online and in-person services near you.
This is an excellent option for many people during these difficult times as getting to an in-person appointment may be harder than normal. Please get in touch and we will get back to you with recommendations.
Yes, many psychologists in Australia offer online therapy, and accessing mental health support online is becoming more popular both here and worldwide.
There’s a wealth of evidence showing that online therapy is as effective at treating certain mental health issues and conditions as in-person therapy. If you’d like to try online sessions with a psychologist to see if it suits you, please get in touch with us.
Yes, psychologists who work with clients online are providing a legitimate service. Online psychologists are required to maintain the same level of training and practice standards as psychologists working face to face.
Of course, as with anything online, there is the potential for people to misrepresent their skills or training. It’s always wise to check that the online psychologist you intend to work with is registered with a governing body here in Australia.
Or access online psychologist services through a trusted network such as Associated Counsellors & Psychologists. All of the psychologists in our network are pre-vetted by us, so you can ensure you’re receiving quality mental health care from a licensed professional.
No, psychologists are unable to prescribe medication, whether they’re working with a client virtually or in person. In Australia, as with many other places in the world, only medical doctors like General Practitioners and Psychiatrists can prescribe medication to treat or manage mental health conditions and issues
Yes, psychologists can make a diagnosis of a mental health condition, whether they’re working with a client online or in face-to-face sessions. General practitioners may also diagnose certain mental health conditions (such as depression or anxiety) or they may refer their patients to a psychologist.
It’s important to remember, though, that diagnosis is only one aspect of treatment. Some psychologists prefer to not diagnose unless their client wants a concrete opinion. The reason for this is to avoid potentially stigmatising labels, and also to prevent clients from seeing themselves as ‘ill.’
For those clients who want a diagnosis to gain a concrete idea of the issue, psychologists working online or in-person can offer this.
The cost of an online session with a psychologist starts from $180 with Associated Counsellors & Psychologists. A Medicare or health fund rebate may apply. Please contact us to find out more.
Online sessions with a psychologist are priced very similarly to in-person sessions because the only difference is the setting, you still receive the same level of care and for the same duration per session.
Some psychologists offering online services may bulk bill, but as a general rule, it is increasingly difficult to access bulk billing for therapy with a psychologist in Australia.
Associated Counsellors & Psychologists does not offer bulk billing at this time, however, we can arrange online therapy with a psychologist who offers Medicare rebates. You can find more information here.
Therapist is an umbrella term that encompasses mental health professionals who work with clients, including counsellors and psychologists. While both are therapists, there are a few differences between the two.
In Australia, accredited psychologists must hold a Bachelor’s degree in Psychology or Psychological Science and a Master’s degree or a PhD in Psychology. Accredited counsellors must hold a Bachelor’s degree in Counselling or an equivalent qualification.
It’s important to note that the educational division as it relates to a therapist’s title (be it counsellor or psychologist) doesn’t always mean that the latter is more highly trained. There are plenty of counsellors who hold PhDs and just as many psychologists who hold a Master’s.
Psychologists are also able to diagnose mental health conditions and disorders while counsellors do not. Often though, this isn’t of importance as many psychologists prefer to avoid diagnoses as they can be stigmatising.
Counsellors can help with a broad variety of mental health challenges and are the first choice for many Australians seeking therapy. If you need a Medicare rebate, though, a psychologist is the best option.
No, you don’t need a referral to receive online therapy sessions from a psychologist in Australia. However, if you would like to receive a Medicare rebate for these sessions, you will need a referral from your general practitioner.
Only if you’re accessing a Medicare rebate for the online psychologist’s services. If you do not access a rebate and opt to pay the full cost privately, this will not be recorded on your Medicare record.
Yes, if you’re struggling with a mental health condition an online psychologist is a great way to get support. If you just need someone to talk to about a specific life challenge, or just want to talk through some feelings, a counsellor may be a better option.
Let us answer your questions and help you choose from a range of Psychologists, Counsellors and Relationship Therapists, near you.
