Psychologists Sydney / Online Counselling Australia
Need someone to talk to?

Associated Counsellors & Psychologists provides a unique matching service. Call us for a chat and we’ll help you find the right counsellor for your needs, all from the comfort of your own home.

We offer a unique service in speaking to people on chat or on the phone and finding a practitioner specifically suited to their needs based on their description. A real live person helps them connect.

Finding the right online counsellor is as easy as 123

  1. Chat with one of our friendly and compassionate team members. Let us know what’s going on and your availability.
  2. We review your needs and availability and give you recommendations for suitable online counsellors.
  3. Let us know your choice and we’ll book you in and send you all the information you need.

Associated Counsellors & Psychologists has partnered with an extensive network of therapists to help you find your perfect match. We match you with online counsellors who can:

  • Help you resolve conflict in your relationships
  • Help you work through life’s challenges
  • Help you overcome anxiety or depression
  • Help you develop self-confidence, greater resilience, and self-esteem
Working with a counsellor online

Online counselling means you don’t have to go through the stress of finding a parking space or rushing to your appointment after work.

And you don’t have to worry about finding a counsellor who lives in your town or city—no matter where you are in Australia, mental health support is available.

Sharing your deepest fears and worries with a stranger can feel daunting, but your mental health matters, especially in these trying times.

Online counselling is conducted just like a face-to-face session – you can see, hear and interact with your counsellor ‘virtually’ for the length of the session.

Find the best online counsellor for your unique needs. Call today to talk to a member of our team.

Online counselling for individuals and couples

Online counselling is for everyone. Whether you’re by yourself, in a relationship, or living with your partner, children and several pets—you deserve a dedicated space to work through complicated feelings or any conflicts.

If you’re looking for online counselling for yourself or online relationship or marriage counselling, we have a team of specialists available to help. As the client, you get to choose your therapist after reviewing our suggestions, and your sessions can be booked at a time that’s convenient for you.

Working with a counsellor online is just as effective as attending face-to-face sessions, and many people find that it’s not only more convenient but that they feel more comfortable about opening up.

Associated Counsellors & Psychologists can connect you with the best professional for your situation, whether it’s just you or you’re seeking relationship counselling.

Finding the best online counsellor

Associated Counsellors & Psychologists makes finding the right online counsellor for your unique situation easy.

We take the time to speak with you so we truly understand the challenges you’re facing. Then we match you with several of our professional counsellors based on a set of criteria, you then choose which therapist you’d like to work with.

Taking that first step towards better mental health can feel confronting, but we have you covered.

Online counselling works, and our therapists have helped many people through life’s challenges. We know that the stigma around counselling can keep you from seeking the mental health support you need, but it’s time to put that stigma to rest.

Get expert advice, learn new skills and perspectives, explore your thoughts and feelings about the things that are troubling you, and get help making meaningful changes.

Chat to a member of our team today and let us help you take that first step.

Our Services

We offer a variety of services dealing with wellbeing and mental health. Select from one of the options below for further details.
Related topics
  • Is there a Medicare rebate for online counselling in Australia?

    A Medicare rebate applies if you have a referral from your GP (called a Mental Health Care plan), however you will need to ask us to book you in with a Registered Psychologist, Mental Health Social Worker or Clinical Psychologist, rather than a Counsellor. We represent both Licenced Counsellors and Psychologists so we can help book you depending on your preference.

    For private fund rebates, please get in touch and let us know which provider you are with so we can ensure you’re working with a counsellor who is registered with your fund.

  • How do I connect with my online counsellor?

    Via the internet using Zoom, Skype or Google meet. All you need is a computer, a reliable internet service, and a private uninterrupted space in which to hold your counselling session.

    Once you have made an online counselling appointment, you will receive an email from us with clear instructions on how to access your online appointment.

  • Who is online counselling for?

    Online counselling is suitable for most people. If you are experiencing anxiety, depression, stress or facing a specific challenge and need someone to talk to, online counselling is an excellent choice.

    Professional online mental health support is particularly vital in times like these where we are all experiencing high stress but may be restricted from travel due to the ongoing crisis.

    Online counselling is also useful for people who: face difficulty travelling to appointments because of remoteness, have mobility problems, have childcare commitments, and simply those with a busy schedule.

  • What can an online counsellor help with?

    Common mental health issues such as depression, worry, anxiety (including agoraphobia), and stress. Online counsellors can also help with specific challenges such as grief, relationship issues, chronic pain management, and anger management.

    Indeed, research has shown that online counselling can help people feel less inhibited and more forthright during their sessions. As such, online counselling is particularly useful when any feelings of shame or embarrassment may make it difficult for someone to feel comfortable with face-to-face sessions. For example, issues associated with sexual difficulties, such as sex addiction or sexual dysfunction, can be particularly well suited to online counselling.

    Likewise, all clients might feel freer in an online environment to openly discuss issues, experiences, or thoughts which feel awkward.

  • Does online counselling really work?

    Yes, a wealth of research shows that online counselling can be just as effective as face-to-face therapy. Studies show that in most cases client outcomes, symptom improvement and satisfaction are equivalent for online therapy versus in-person sessions.

    Online counselling services have been used to effectively treat insomnia, depression, anxiety, stress, social phobias and improve overall well-being and mental health.

  • Who is not suitable for online counselling?

    Online counselling is not appropriate where a person’s life may be in danger through self-harming behaviour, there is a possibility of harm to others, or where there are concerns about the well-being of a child under the age of 16.

    Some mental health disorders, such as psychosis and unmedicated bipolar disorder or eating disorders without the support of a physician, are not suited to online counselling. Bipolar disorder is manageable by online counselling if the person is also registered with a psychiatrist and taking any prescribed medication.

    Online counselling is suitable for couples and those facing relationship conflicts. Individual clients are also free to discuss relationship issues with their online counsellor.

  • How can I find a good online counsellor?

    Find a licensed professional from a network of vetted online counsellors such as Associated Counsellors & Psychologists. Because we only work with licensed, registered, and pre-vetted professionals, you can rest assured you’re receiving high-quality online counselling.

    We also take the time to personally speak to you and to match you with a clinician. This is a unique service that ensures you’re getting the right online counsellor for your needs and situation.

  • Does online counselling work for everyone?

    Most people find online counselling as effective as in-person sessions. Research shows that for certain mental health issues and conditions, including anxiety and depression, there is little difference in outcomes between online counselling and in-person sessions.

  • What do I need to start online counselling?

    Besides finding an online counsellor, you will need an internet connection and a device with a webcam. If you prefer to use Skype over Zoom, download the Skype app.

    Otherwise, there’s nothing else you need to do before beginning online counselling.

  • How can I pay for my online counselling?

    Via direct deposit into the counsellor’s bank account. Some of our clinicians also accept credit cards over the phone.

Counsellor Reviews

At first, I thought this website was essentially a booking system to match you up to whoever is physically near you or in my case any therapist who happens to be available for online therapy. But there are actually real people who man the phones there and they do take the time and ask questions to find an online therapist who you will actually feel comfortable with. I really appreciated that.

Chaz M. February 6, 2022

I was referred to my first therapist through this site and have been with her ever since. My husband and I have struggled over the past year - we both have had to work from home and it has not been easy. Setting up online couples counselling with them has been the same easy process as before and doing the counselling virtually is honestly no less effective or helpful than the in-person sessions with my private therapist....

Lise C. February 6, 2022

I wanted to take the time to review the customer service reps from this site. I was an indecisive, nervous wreck when I called and they were so incredibly patient and compassionate. I just feel like being in a position to need a therapist was hard enough for me, so I was grateful that the process of actually booking one was an easy and reassuring experience. Thank you.

Sue N. February 5, 2022

I run a small company and have an admittedly short fuse at times with employees. Getting counselling to better manage my anger had been on my mind for a long time. Teletherapy was the only workable option for me so I reached out to Counselling Sydney. They are professional, prompt, and they know how to match you up with the right therapist.

Adam L. February 5, 2022

I have been pleasantly surprised by the rapport I have with the therapist I found on this site. If you want to try online counselling, this site is a great way to go. They've already done the vetting for you, so you know you'll get someone who is a competent qualified therapist.

Marty W. February 5, 2022

I was super resistant to the idea of online therapy but am really glad I contacted Counselling Sydney. At the moment, my schedule just won't allow me to add an hour of commuting to see someone and then there were the Corona worries too. They took the time to really understand what I was looking for in a counsellor and I was booked in for a session the following day.

Frank T. February 5, 2022

It's been a hard year. Lockdown, business struggles, kids at home. I felt like I was falling apart and the idea of going out to see a counselor...it all seemed like to much. I was so grateful to be able to see a registered, qualified psychologist from home.

Francine M. January 27, 2022

I was concerned that the online process would not be as personal as an "in-person" counselling experience but in fact, it was more so. I was in my home, and it was like my counsellor was making a home visit.

Jasmine D. January 27, 2022