Telephone Counselling

Telephone counselling can be a great way to get valuable help in circumstances where you might not otherwise be able to access our services.
Sometimes face to face counselling is just not possible. That's when telephone counselling or online counselling can be of help.

Telephone counselling or online counselling is ideal if you:

  • live in regional or remote parts of Australia
  • are an Australian expat living overseas
  • are unable to travel due to physical restrictions
  • have a busy work schedule
  • suffer from agoraphobia *see note below

Phone Counselling Bookings & Sessions

All you need is a quiet, uninterrupted space from which to conduct your counselling session. Our counsellors are located in Australia. Sessions are pre-booked and usually run for 50 minutes. Usually the counsellor will call you at the appointed time. Sessions are pre-paid before the session commences, usually by bank transfer.

When you call you receive access to the same high quality, professional service we offer in our consulting rooms, with a registered counsellor or psychologists.

Your session is completely confidential and your counsellor is bound by professional codes of conduct.

Conditions Not Suited to Phone Counselling

Unfortunately our telephone counselling service is not suited to all clients and situations. It is unlikely that our service is the right one if you are:

  • experiencing severe depression,
  • are at risk of suicide,
  • are experiencing domestic violence,
  • are heavilly dependent on drugs or alcohol, or
  • have severe eating disorders.
If you feel at risk of suicide you should call Lifeline on 13 11 14 or go to www.lifeline.org.au

For specialist help with domestic violence please call 1−800−799−SAFE(7233) or visit www.thehotline.org

Please contact our office to discuss your condition and your suitability for our telephone counselling service.


* To ensure that an agoraphobic condition is suited to phone counselling we need to discuss the requirements of phone counselling for agoraphobia with you. We can discuss this when you call or email.
Telephone counselling can be a great way to get valuable help in circumstances where you might not otherwise be able to access our services.

Want Us to Call You?


online counselling

Online Counselling

Skype Internet Counselling
Australia - Now Available
Tel: (02) 8205 0566

Sydney CBD

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185 Elizabeth St
Sydney CBD NSW 2000
Tel: (02) 8205 0566

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302/88 Foveaux St
Surry Hills NSW 2010
Tel: (02) 8094 1790

Bondi Junction

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2/354 Oxford St
Bondi Junction NSW 2022
Tel: (02) 8094 1792

Glebe

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5/198 St Johns Rd
Glebe NSW 2038
Tel: (02) 8094 1796

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6a Wetherill St
Leichhardt 2040
Tel: (02)8006 5225

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1/358 Catherine St
Lilyfield NSW 2040
Tel: (02) 8007 7337

Castle Hill

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46 Old Castle Hill Rd
Castle Hill NSW 2154
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Bella Vista

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409/5 Celebration Dr
Bella Vista NSW 2153
Tel: (02) 8820 0717

North Shore Sydney

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343 Sailors Bay Rd
Northbridge NSW 2063
Tel: (02) 8094 1793

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4/350 Military Rd
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Chatswood

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54/47 Neridah St
Chatswood 2067
Tel: (02)8005 4151

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221 Longueville Rd
Lane Cove NSW 266
Tel: (02) 8002 1201

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5 Selby Ave
Dee Why NSW 2099
Tel: (02) 8404 0622

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4/26 President Ave
Caringbah NSW 2229
Tel: (02) 8094 1799

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17C/8 Karalta Rd
Erina NSW 2250
Tel: (02) 8004 5170

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2a / 100 Pacific Highway
Wyong NSW 2259
Tel: (02) 8004 8510

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1/2C Lachlan Street
Wollongong - Thirroul NSW 2515
Tel: (02) 4210 6170

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